Fireflies.ai Review

Fireflies.ai joins the call, keeps the transcript, and on Business can write notes into HubSpot or Salesforce. The cap you hit first decides whether the free plan lasts a week: shared storage, meeting length, or the transcript default. Budget for Business if the CRM writeback is the point, because Pro stores the call and leaves the notes outside the pipeline.

This review prices every Fireflies tier, then puts a 5-seat and a 20-seat bill next to Otter.ai, Fathom, Granola, and MeetGeek. Granola's link on this page is an affiliate link, and the other product links are not. For notes you type yourself, our AI note-taking guide is the separate question.

Toolradar data: Fireflies.ai's entry plan ranks 7th of 20 (tied) among Transcription tools with a verified per-user entry price, the median is $14.50 per user a month, and it is listed as an alternative to 79 tools, 3rd of 170 in Transcription, as of October 2026 (Toolradar).

Fireflies records Zoom, Google Meet, Microsoft Teams, and other meeting apps, then stores the transcript in a searchable workspace. The pricing page lists a desktop app, a Chrome extension that records without the bot, and iOS and Android apps, so a client call can skip the bot. AskFred is limited on the free plan, while tasks, contacts, and an email assistant sit on Pro and above.

English is the primary transcription language, and Spanish, French, Portuguese, Italian, and 100+ other languages are in beta, so a non-English team should treat accuracy as unsettled. Multi-language mode, more than one language in one meeting, is Business and Enterprise only, so a bilingual call does not fit on Pro. Auto-language detection is on every plan, and the catalog entry is at toolradar.com/tools/fireflies-ai.

Sign-in on the pricing page is Google or Outlook, and only Enterprise adds SSO, so a company that requires it has to buy Enterprise. Each invited teammate is a paid seat, and sharing a recap link does not add one. A removed seat stops billing going forward and does not refund the current cycle, per the billing terms. Someone who leaves still costs the rest of the period you already paid.

On the free plan, transcription count and storage are different limits, and clearing one does not clear the other. The free-plan transcript guide says newer free accounts get a small allowance when Auto-join is off, and no count cap when it is on. The setting "Only when I invite [email protected]" does not get that unlimited count, so inviting the bot by hand still burns the allowance. Storage stays one pool for the whole team, and summaries, recaps, and action items still draw on AI credits.

The API is a separate meter from the seat, with a higher ceiling on Business and Enterprise than on Pro. A team sending transcripts into its own tools should not treat the seat as unlimited calls. A Zapier transcription, which the pricing FAQ places on Pro, is not that API cap, and our Zapier review covers the automation side.

Prices below were read in October 2026 on Fireflies pricing, the billing terms, Otter pricing, Fathom pricing, Granola pricing, and MeetGeek pricing. Enterprise on Fireflies is $39 per seat a month and annual only, so that tier has no month-to-month option. Above 50 seats, Fireflies says to contact them for a volume discount and does not print the rate, so a larger rollout has no public number.

Five seats on annual Pro is $50 a month, or $600 a year. The same five seats on annual Business is $95 a month, or $1,140 a year, if Deal Intelligence is why you are buying. Paying Pro month to month for a year is $1,080, so the annual commitment saves $480.

Twenty seats on annual Business is $380 a month, or $4,560 a year. The same headcount on annual Pro is $200 a month, or $2,400 a year, without CRM notes.

At five seats on the lowest team-usable annual rate, Otter Pro is $41.65 a month ($499.80 a year), under the Fireflies Pro bill. MeetGeek Pro is $49.95 a month ($599.40 a year), almost the same year as those five Fireflies Pro seats. Fathom Team is $75 a month ($900 a year), a team plan that costs more than Fireflies Pro for a shared workspace. Granola Business is $70 a month, and a year at that published monthly rate is $840, because the page lists no separate annual price.

Running out auto-subscribes a paid plan, if it is not already subscribed, to 50 credits for $5 a month, or $4 on the annual credits rate. Credits are pooled and do not grow with seats, and larger packs, up to 10,000 credits a month, stay pooled too. Free accounts see a paywall instead of an automatic charge. Otter's monthly Business card, separate from its annual rate, shows $24 per user for the first 3 months.

Methodology. We compared Fireflies with four tools a buyer can substitute for the same job: a bot or device recorder, a transcript, and a summary. Prices and limits are the ones printed on each vendor's own pricing page in October 2026. The 5-seat and 20-seat totals are arithmetic on those rates. We did not run Fireflies on a live call, so this is a pricing and limits review. The category ranking, which answers a different question, is our meeting assistants guide.

Fireflies fits a team that already lives in HubSpot or Salesforce and will pay for Business so Deal Intelligence is included. A five-person sales pod on annual Business pays $1,140 a year for unlimited storage, a longer meeting cap, and the CRM connection. Pro is the step when you need integrations and per-seat storage but not conversation intelligence. The Deal Intelligence guide names HubSpot and Salesforce only, so any other CRM sits outside that feature.

Skip it if you are one person and Fathom's free plan, with unlimited recordings, already covers the week. Skip it if a visible bot is a problem on client calls. Granola's pricing page lists bot-free capture on desktop, iOS, Android, and Apple Watch, and the desktop app is Mac or Windows. Skip a transcript tool if you only need a short async video, which is closer to our Loom review.

Also skip Pro when meetings run past the Free and Pro length cap, since Business is where that cap goes up. If the follow-up lives in a task list rather than a CRM, our CRM guide is the wider comparison. Fireflies puts Zapier audio transcription on Pro, which is why the Zapier review sits here too. The daily Techpresso brief covers changes like these at techpresso.co.