Review

Loom Review

The async video tool that replaced a meaningful share of the meetings it was supposed to replace.

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TL;DR

Loom is the fastest way to replace a meeting with a three-minute video, and the friction it removes is the whole product: record, stop, and the shareable link is already on your clipboard. Free for 25 videos of up to 5 minutes, $18 per user per month for unlimited, $24 with the AI suite. The AI tier is where the real time saving now lives.

Key factsBest for: Async updates, walkthroughs and onboarding video
  • Updated: September 25, 2026
  • Best for: Async updates, walkthroughs and onboarding video
  • Price as of September 25, 2026: From $18/user/mo (Business); free Starter (25 videos, 5-min); about 17% off yearly
  • The fastest path from thought to shareable video, now with an AI layer that trims the rambling automatically.
  • Founded: 2015
  • Acquired by: Atlassian (2023)
  • Alternatives covered: Vidyard, Zight, Screen Studio, Microsoft Clipchamp

Pros

  • Genuinely frictionless: record, stop, link is ready, which is why the habit sticks where other tools fail
  • AI summaries, chapters and filler-word removal save real editing time
  • Timestamped comments keep conversations async instead of escalating to a meeting

Cons

  • The free tier's 5-minute cap is restrictive enough to feel like a trial rather than a plan
  • Editing is deliberately minimal, so anything polished needs a different tool
  • Per-user pricing gets expensive for large teams where only some people record
Founded2015
Acquired byAtlassian (2023)
Entry priceFree, then $18/user
Best forAsync updates and walkthroughs

Every company has meetings that exist because someone needed to show someone else a thing. Loom killed that category. You hit record, narrate your screen for three minutes, and paste a link. The recipient watches at 2x when it suits them, comments at a timestamp, and nobody blocked 30 minutes of four calendars.

Acquired by Atlassian in 2023, it has since leaned hard into AI. This review covers whether it is still the right pick and where the free tier stops being enough.

What is Loom?

Loom is a screen and camera recorder that uploads as you record and produces a shareable link the moment you stop. It runs as a desktop app, a Chrome extension and a mobile app.

Beyond recording, it handles hosting, viewer analytics, timestamped comments and emoji reactions, plus embedding into Notion, Jira, Confluence and most documentation tools. The 2026 product adds an AI layer: automatic titles, summaries, chapters, filler-word and silence removal, and meeting notes.

How Loom works

Install the app or extension, pick screen, camera or both, and record. Upload happens during recording, so the link is ready within a second or two of stopping, which is the detail that makes the habit stick. Editing is deliberately minimal: trim the ends, cut a section, remove filler words.

Sharing is a link with permissions, and viewers can comment at a timestamp without an account. Analytics show who watched and how far they got, which is genuinely useful for anything you needed confirmation was seen.

Loom key features

Instant share links
The recording uploads while you talk, so the link exists the moment you stop. This one-second turnaround is the reason people use it instead of recording locally and attaching a file.
Screen, camera and both
Camera bubble over a screen recording is the default for a reason: a face makes a walkthrough far easier to follow than a disembodied voice.
AI suite (Business + AI tier)
Auto titles, summaries and chapters, plus filler-word and silence removal. Turns a rambling four-minute take into a tight two-minute video without editing.
Timestamped comments and reactions
Viewers respond at the exact moment they have a question, which keeps the async loop going instead of triggering a meeting.
Viewer analytics
Who opened it and how much they watched. Useful for onboarding material and for knowing whether the client actually saw the update.
Embeds everywhere
Videos render inline in Notion, Confluence, Jira, Slack and most documentation tools rather than as a link nobody clicks.

Loom pricing

Loom publishes list prices, and only Enterprise is quote-only. Starter is free for 25 videos per person and 5 minutes per recording, Business is $18 per user per month with about 17% off on annual billing, and Business + AI is $24 per user per month.

The cheapest credible entry is that free Starter, then Business; the $6 gap to Business + AI is the best-value step for teams that record regularly, because silence and filler removal shortens most videos by a fifth. Vidyard offers a free tier plus paid sales plans, and Clipchamp a free tier plus a premium tier that some Microsoft 365 plans already include.

Zight is free to start, then $9.95 per user per month for individuals and $12 for teams, both billed annually. Screen Studio is now a macOS subscription at $29 a month, or $9 a month billed yearly.

PlanPriceBest for
Loom StarterFree25 videos per person, 5-minute recordings
Loom Business$18/user/mo, about 17% off yearlyRemoves caps; waveform editing, branding removal, upload and download
Loom Business + AI$24/user/moAuto titles, summaries, chapters, filler and silence removal, meeting notes
Loom EnterpriseCustom quoteSSO, SCIM, Salesforce, 99.95 percent uptime SLA, account manager
VidyardFree tier plus paid plansPaid plans aimed at sales teams
Zight Create$9.95/user/mo billed annuallyIndividual plan above the free tier, with video requests
Zight Collaborate$12/user/mo billed annuallyTeam plan with transcription, AI summaries and step-by-step guides
Screen Studio$9/mo billed yearly ($29 monthly)macOS only; all features plus shareable links
Clipchamp PremiumPremium tierFree tier, or included in some Microsoft 365 plans

Loom pros and cons

What we like

  • Genuinely frictionless: record, stop, link is ready, which is why the habit sticks where other tools fail
  • AI summaries, chapters and filler-word removal save real editing time
  • Timestamped comments keep conversations async instead of escalating to a meeting
  • Embeds natively in Notion, Confluence, Jira and Slack
  • Viewer analytics tell you whether the message landed

What could be better

  • The free tier's 5-minute cap is restrictive enough to feel like a trial rather than a plan
  • Editing is deliberately minimal, so anything polished needs a different tool
  • Per-user pricing gets expensive for large teams where only some people record
  • Video hosted with a third party is a blocker for some compliance regimes

Who Loom is for

Loom is a strong fit for distributed teams, customer-facing roles and anyone who explains software for a living. Product managers walking through a spec, designers giving feedback on a mockup, support staff showing a fix, sales reps sending a personalised demo.

It is also excellent for onboarding documentation, where a library of short videos ages better than a written runbook. It is a poor fit for polished marketing video, where you need real editing, and for teams under strict data-residency rules who cannot host content with a third party. If you need heavy post-production, this is the wrong tool by design.

Best Loom alternatives

If Loom is not the right fit, these are the closest options.

ToolBest forStarts at
LoomAsync updates, walkthroughs and onboarding videoFrom $18/user/mo (Business)Visit →
VidyardSales teams that need video in the CRMFree tierVisit →
ZightTeams that need screenshots and annotation as much as videoFree tierVisit →
Screen StudioPolished product demos and marketing clips$9/mo billed yearly or $29 monthlyVisit →
Microsoft ClipchampMicrosoft 365 shops that need recording plus real editingFree tierVisit →
Lowest published monthly priceLoom~$18VidyardFreeZight$9.95Screen Studio$9Microsoft ClipchampFree
Lowest monthly figure each vendor publishes, checked Sep 2026. A tilde marks a figure the vendor states approximately. Per-seat and usage charges can sit on top of it. Every tool here publishes a monthly price.
Vidyard
The sales-focused rival, with deeper CRM integration and prospect-level engagement tracking.
Visit →
Zight
Formerly CloudApp: screenshots, GIFs, annotation and video in one capture tool.
Visit →
Screen Studio
macOS-only recorder that automatically produces beautiful zooms and smooth cursor motion, aimed at published video rather than async chat.
Visit →
Microsoft Clipchamp
Screen recorder and full video editor bundled into the Microsoft ecosystem, often already covered by an existing licence.
Visit →

The bottom line

Loom still owns its category because it optimised the right thing: the seconds between finishing a recording and sending it. Everything else follows from that. Start on the free tier to see whether your team forms the habit, but assume the 5-minute cap will push you to Business within weeks if it works.

If your team records more than occasionally, go straight to Business + AI, because automatic filler and silence removal makes videos shorter and shorter videos actually get watched. Reach for Screen Studio instead when the output is meant to be published rather than sent.

Frequently asked questions

How much does Loom cost?
The Starter plan is free with a limit of 25 videos per person and 5 minutes per recording. Business is $18 per user per month for unlimited videos and recording time, Business + AI is $24 per user per month adding summaries, chapters and filler-word removal, and Enterprise is custom-quoted. Annual billing saves roughly 17 percent.
Is Loom free?
Yes, with real limits: 25 videos per person and a 5-minute cap on each recording. That is enough to evaluate whether async video suits your team, but the 5-minute ceiling stops most genuine walkthroughs, which is where the paid tier becomes necessary.
Is Loom worth paying for?
If your team records regularly, yes, and the calculation is straightforward: at $18 per user per month, the tool pays for itself if it removes roughly one 30-minute meeting a month. The AI tier at $24 is the better buy for frequent recorders, because automatic silence and filler removal makes videos meaningfully shorter.
What is the best alternative to Loom?
It depends on the job. Vidyard for sales teams needing CRM integration and prospect tracking, Zight if you capture screenshots and GIFs as often as video, Screen Studio for polished published demos on macOS, and Clipchamp if you are already inside Microsoft 365 and need real editing.
Does Loom have AI features?
Yes, on the Business + AI tier at $24 per user per month: automatic titles, summaries and chapters, filler-word removal, silence removal, and automatic meeting notes and recaps. The editing features are the practical ones, since they shorten videos without you opening an editor.

Sources

Prices and plan details come from each vendor's own pricing page, re-checked by the Toolradar pricing tracker.

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